Get in Touch
Have questions or feedback? I read every message myself. Reach out and I'll get back to you as soon as I can.
Choose How to Connect
Whether you need support, want to share feedback, or have a feature request, we're ready to listen.
General Support
For technical issues, account questions, or general inquiries about using our receipt generator tools.
Feature Requests
Have an idea for a new feature or improvement? We actively review all suggestions from our community.
What to Expect
Response Time: We typically respond within 24-48 business hours
Support Hours: Monday to Friday, 9:00 AM - 6:00 PM ET
Urgent Issues: Mark your subject line with "URGENT" for priority handling
Frequently Asked Questions
Quick answers to common questions about Kitovo
- How do I create a receipt?
- Simply visit our Receipt Generator page, fill in your business and transaction details, and download your receipt as PDF or PNG. No account or login required.
- Is my data stored on your servers?
- No. Kitovo processes all data locally in your browser. Your financial information never leaves your device, ensuring complete privacy and security for your business transactions.
- Can I use Kitovo offline?
- Yes! Once the page is loaded, Kitovo works completely offline. This makes it perfect for field service professionals, remote workers, or anyone who needs to create receipts without an internet connection.
- What receipt templates are available?
- We offer multiple specialized templates including general receipts, rent receipts for HRA claims, cash receipts, sales receipts, service receipts, and itemized receipts. Each template is designed for specific business needs.
- How do I report a bug?
- Please email us at support@kitovo.app with a description of the issue, steps to reproduce it, and your browser information. We appreciate your help in making Kitovo better for everyone.